Home

HousePlan

TradeFind

TradeQuote

TradeCheck

TradeFind FAQ and Site Map

About HousePartners

 


telephone house partners on (0131) 315 4409

Email us

FirmReport: Example report
(based on actual data)


TradeFind - HousePartners
 

FirmReport

Paterson Property Services
28 East London St.
Edinburgh
EH1 6DL
0131 556 7563 8 assessments
Latest: 16-05-2003

Star Ratings are based on customers' scores...

The number of stars is based on the percentage of customer assessments which score the firm's performance as 'Excellent' or 'Good' for each factor.
% Score Star Rating
91%-100%
81%-90%
66%-80%
50%-65%
Below 50%

TradeFind ratings are not a HousePartners recommendation to engage or avoid engaging any tradesman firm. By using this website, you agree to our conditions. See below and in FAQ's.

Satisfaction  
     
Customer oriented and caring  
     
Value for money  
     
Getting in touch with them    
     
Giving help and advice    
     
Final cost against quote    
     
Agreeing start dates and entry    
     
Punctuality and reliability    
     
Progressing work and keeping deadlines    
     
Care taken and protection from damage    
     
Behaviour during work    
     
Minimising mess    
     
Minimising disruption during the work    
     
Communicating about the work    
     
Using your facilities    
     
Cleaning up after completion    
     
Estimating, invoicing, payment and receipts    
     
Remedial work required after completion    
     



Some pleasant surprises - customer comments

"Very friendly and helpful staff"

"I'm afraid that I can't answer these questions - but suffice to say that I think J Paterson & Son are extremely good, efficient, knowledgeable plumbers who I have used for the past 38 years without complaint - tho' they are quite expensive!"

"Expensive but good value for money"

"Patersons moved two workmen into our...flat, together with a sub-contract electrician. On return, we had 2 new bathrooms and no other visible mess - Remarkable."

"We are not surprised by the firm's standard of work. They have been a quality firm with quality standards for as long as I can remember."

"Friendly and instant response".


Some other customer comments

"They have serviced and repaired our plumbing over a long period."

"Small maintenance repair job - and well done. Assessment a useful exercise - in tune with users - my opinion of this firm is improved."


TradeFind ratings are not a HousePartners recommendation to engage or avoid using any firm of tradesmen. Comments are those of customers.

We ask customers for assessments of firms and enter their scores into our TradeFind data base. The results are then calculated into percentages. Star ratings for each firm are based on these percentages.

We try to ascertain that all entries are from genuine customers but cannot accept responsibility for any loss or difficulties resulting from the use of the information provided by HousePartners.

We try to include all local firms but if any firm does not appear there is no implied quality assessment of that firm's services.


Firms can choose to supply details about their business, services, qualifications and trade body membership. We charge them a small fee for including these details. HousePartners is independent of all tradesmen and suppliers.

No details have been received from Paterson Property Services.

Click here to search for a TradeReport

Click here to assess a tradesman

Click here to return to the HousePartners home page

HousePartners: PO Box 28451, Edinburgh North West, EH4 3WD, (0131) 315 4409
email: partners@housepartners.co.uk
© HouseOwners Ltd, 2003
Database and site development
by Heisser Productions 2003
and Celestiality 2003
All copyrights:  © HouseOwners Ltd 2003
PO Box 28451
Edinburgh EH4 3WD

 

HousePartners: PO Box 28451, Edinburgh North West, EH4 3WD, (0131) 315 4409
email: partners@housepartners.co.uk
© HouseOwners Ltd, 2003